The Ignis team reviewing work in the studio

Your hiring page is a marketing surface

Prospective staff research you the same way buyers do, and they find the same pages. A weak employer brand costs you candidates and tells clients something too.

Recruitment is usually handled as an operational task with a job ad at the end of it.

Meanwhile the candidate is doing exactly what a buyer does: searching your name, reading your site, checking reviews, looking at who works there and what they say.

The audiences overlap more than people expect

The same content reaches both.

A prospective client reading about how you work is also a prospective employee. A candidate who turns you down because the site looked neglected may be a buyer next year.

And the people who know your industry well enough to work in it are the same people who know it well enough to refer work.

Treating hiring as a separate function with separate material produces two inconsistent stories about the same business.

What candidates actually check

Whether the business looks alive. Recent work, recent posts, a site that has been updated. A dormant public presence reads as a business that is not growing, which is the main thing a good candidate is screening for.

Who works there. Named people, real photos, some sense of the team. A careers page with no faces raises the question of why.

What the work actually is. Job ads describe responsibilities. Candidates want to know what a week looks like and what they will learn.

Whether anyone is happy. Reviews and what current staff say publicly.

Whether it is real. The same trust signals a buyer uses, applied to the same pages.

The job ad is the smallest part

By the time someone reads the ad they have usually already formed a view.

Which means the effort spent perfecting the ad is misallocated relative to the effort spent on everything they read before it.

The ad still matters in one specific way: it should say what the role pays. A listing without a range is filtered out by a significant share of good candidates before it is read, and it signals that the conversation will be difficult.

What to actually build

A careers page that is not a form. What the business does, how the team works, what the first ninety days look like, and the people they would work with.

Content made by the team. The same material that demonstrates expertise to buyers demonstrates competence to candidates. One production effort, two audiences.

Founders who are visible. In a small business, people are joining a person as much as a company. A founder with a public presence recruits considerably more easily.

A fast, respectful process. This is the most underrated part. Slow replies and silent rejections are experienced by candidates who talk to each other, and increasingly say so publicly.

The commercial argument

Better candidates apply to businesses that look established, which lets you hire faster and at a better fit.

The cost of a bad hire in a small business is large and mostly hidden. Anything that widens the top of the funnel is worth real money.

And the surface does double duty: every improvement to how the business presents itself to candidates also improves how it presents to buyers, because they are reading the same pages.

Where to start

Put real photos and named people on the site. Publish what a week in the role looks like. State the range in the ad. Reply to every applicant within a week.

None of that requires a campaign, and together it changes who applies.

Written by David Eid. Published .