The Ignis team reviewing work in the studio

The 7 Rules For A Pricing Page That Closes The Deal

What to show. What to hide. Where to put the FAQ. Why the toggle almost always loses.

Most pricing pages either show nothing or show everything, and both lose the same buyer. The page has one job: help someone work out whether this is for them before they have to ask.

Saying nothing costs more than you think

The most common approach for service businesses is to hide price entirely and route everything to a contact form.

The reasoning is that every job is different, which is usually true. The consequence is that the visitor cannot self-select, so you get two problems at once: qualified buyers who leave because they cannot tell whether you are in their range, and unqualified enquiries from people who were never going to afford it.

Both cost real money. The second one costs your team's time every week.

Give a range, or give a floor

You do not need a price list. You need enough for someone to place themselves.

"Projects typically run between X and Y depending on scope" is enough. "Our engagements start at X" is enough. Either one lets the right buyer keep reading and the wrong one leave, which is exactly what you want.

The objection is always that a range scares people. It scares the people who were not going to buy. The ones in range read it as confidence.

Explain what moves the number

This is the part most pricing pages skip and it is the part that does the most work.

If the price varies, say what varies it. Size, complexity, timeframe, how much is already in place. A buyer who understands the variables can estimate where they sit, and they arrive at the first conversation already calibrated.

It also does something else. Explaining the drivers demonstrates that you have thought about the work, which is itself persuasive.

Anchor with the outcome, not the deliverable

A price next to a list of deliverables invites comparison on deliverables. A price next to what the buyer gets out of it invites a different comparison.

Our own pricing sits against a stated outcome: a million views in six months or you do not pay until we do. The number is easier to evaluate when it is attached to a result rather than to a quantity of work.

Three tiers, not five

If you have packages, three is the number that works. One is a take-it-or-leave-it. Five makes people freeze.

Name them for who they are for rather than for size. A buyer choosing between "Standard" and "Premium" is guessing. A buyer choosing between tiers described by situation is deciding.

And make the differences meaningful. Tiers that differ by small quantities of the same thing read as arbitrary, because they usually are.

Answer the objections on the page

Every pricing page generates the same handful of questions. What is the minimum term. What happens if it does not work. What is not included. Can we start smaller.

Answer them there. Every one you leave unanswered is either an email you have to write or a buyer you lose.

Put proof next to the price

The moment someone reads a number is the moment doubt is highest. That is where a specific piece of evidence belongs, not at the bottom of the page.

What not to do

Do not use fake scarcity or a countdown on a considered purchase. It reads as a tactic and it damages trust with exactly the buyer you want.

Do not list a price you will not honour. A "from" figure that no real job has ever cost produces a bad first conversation.

Do not make the enquiry the only way to learn anything. The pricing page that requires a phone call to become useful is a contact page with a different heading.

Written by David Eid. Published .