
Marketing for beauty and personal care brands
A buyer decides your ranging on rate of sale, so every campaign has to move units off a named shelf in a named chain.
Where the money moves.
Category review is the deadline everything works backwards from. When the buyer at Chemist Warehouse, Priceline or Mecca sits down with the range, the argument is rate of sale per store per week, distribution points held, and whether the brand brought its own demand or rode the promotion. A brand director walks into that meeting carrying scan data, not a campaign deck. So the marketing plan is really a sell-through plan: which SKUs need velocity before the window opens, which stores are soft, and what evidence will actually exist by the date. Spend timed after the review arrives a season too late.
Claims are the hard constraint and they do not sit evenly across a range. Sunscreen is a therapeutic good here, listed on the ARTG, tested to AS/NZS 2604 and advertised under the Therapeutic Goods Advertising Code, so the language a creator may use is materially narrower than it is for a cleanser. Ingredient introductions fall under AICIS. Influencer content carries disclosure obligations under the AANA codes, and a paid post reading as an unmarked testimonial is a risk the brand carries, not the creator. Building the claim matrix before the shoot costs far less than reshooting after legal reads it.
Where the buying happens has split, and the plan has to hold both halves at once. TikTok and Meta drive discovery and, increasingly, the transaction itself. Retail media inside the chain reaches a shopper already holding a basket and reports back through the retailer's own scan data, which is precisely the evidence a buyer accepts. Marketplaces and the pure-play beauty retailers carry their own search behaviour and their own review economics, where a product page with a thin review count converts poorly no matter how good the work above it is.
Measurement lands on repeat, not reach. First-purchase cost tells you very little in a category where the money sits in the second and third bottle, so reporting tracks repeat rate by SKU, subscription take-up where it exists, review volume and rating on the retailers that matter, and geo-level lift across the catchments around the stores you are defending. Held-out regions remain the cleanest way to show a buyer that the pull was yours rather than the price mechanic's.
What we run.
Range review campaign windows
Calendars anchored to each retailer's review cycle, with velocity pushes timed to land inside the scan weeks the buyer will actually read. The evidence deck for that meeting gets assembled while the campaign runs rather than reconstructed afterwards.
Claim matrix before creative
Every claim in the brief mapped against what that product's regulatory status permits, split by SKU. Creators, ad copy, packaging and the website all work from the same document, so sign-off becomes a check rather than a rewrite.
Retail media and own media in one plan
Cartology, chain-side placements and marketplace advertising planned in the same view as Meta, TikTok and search, so shopper-level activity and demand generation stop bidding against each other or claiming the same sale twice.
Creator seeding with disclosure built in
Seeding lists chosen by category and audience, briefs carrying the permitted claim set and the disclosure requirement, and usage rights agreed up front so the strongest organic piece can run as paid without a second negotiation.
Ratings and reviews programme
Post-purchase flows, sampling placed into review-generating hands, and monitoring of rating and count on each retailer's product page. On a beauty listing, review depth converts harder than any headline written above it.
Questions we get asked.
It shapes the wording rather than the idea. Therapeutic goods rules restrict how protection is described, which comparisons are permitted and who may appear to endorse it, so claims come from the approved set and the persuasion moves to demonstration, texture, wear and routine. Creators receive the permitted language inside the brief instead of discovering it at approval.
Geo holdout is the usual method. Demand campaigns run in matched regions, others are held back, and the difference reads in the chain's own scan data across the same weeks. It is not flawless, but it is the evidence format a category buyer accepts, and it separates your pull from the price mechanic on shelf.
Each carries a different shopper and a different job. Direct holds margin and first-party data, the chain holds reach and credibility, the marketplace catches search demand you would otherwise lose entirely. The plan sets which SKUs and sizes lead where, and the reporting reads all three as one demand pool rather than three competing lines.
Earlier than the summer campaign makes it feel. Retailer gifting ranges lock well ahead of the season, and assets have to exist for their catalogues and on-site placements before that lock. So gifting creative, pack shots and retail media bookings are finished while the sun care work is still running in market, which is the collision worth planning for.
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